“I would like to share a personal experience with people who are disappointed at not having received answers to their letters to the Rebbe,” relates a chassid. “I was accustomed to receiving answers to every letter which I sent the Rebbe. Then, almost abruptly, the replies stopped. As time passed, I decided to stop writing. If the Rebbe would not answer me, I saw no point in sending him letters.

Soon afterwards, I found a letter from “770” in my mailbox. I was amazed to find it handwritten by the Rebbe himself. It read: ‘I am sorry that you misinterpreted the reasons for my lack of correspondence.’ The Rebbe proceeded to explain that he had not responded, because of the heavy demands on his time.”