If we have wronged a fellow human being in some way, we must first ask their forgiveness; then, we must restore the item or pay for any damage we caused. Then, we must “apologize” to G‑d, through repentance. Repentance consists of three steps:
regret for the past,
positive resolution for the future, and
verbal confession to G‑d of the misdeed.
Every misdeed creates negative energy, which has a “body” and a “soul.” The “body” of this energy is the misdeed itself, while its “soul” is the lust that caused the misdeed and accompanied it. Feeling regret for having committed a misdeed destroys the “soul” of the negative energy; confessing verbally – physically using our mouths – destroys the “body” of the negative energy.1
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