"My husband refuses to assist me with putting the kids to sleep," a woman
complained at one of our workshops. To which her husband replied: "That's not
true. I have never refused to help you!" "I don't know what's wrong with my wife,"
he continued. "She's starting to hallucinate and make up things that never
happened!"
The next half an hour was spent on reviewing the events of the previous
evening. It became obvious that they each had their own story of what actually
took place.
It is possible for two people to see and hear the same event and yet each has
a totally different experience of what actually took place. Everything we see,
hear or feel is processed and interpreted according to our past experiences.
Being that all of us have different past experiences, we will ascribe different
meanings, and therefore have different versions, as to what happened.
I suggested to the couple that instead of going into the blame mode, they
should try and understand how the other person sees the situation and how they
have reached their particular conclusions.
With the proper attitude, a couple's different ways of perceiving reality can
actually be a source of joy and discovery. A wise man once said: "If you and I
think alike, there is one of us too many." Become curious. Ask the other person
questions such as, "What makes you see it in that way?" "What experiences did
you have in the past that may account for your interpretation of the story?"
We are not required to agree with the other person; all we are trying to do
is not to blame him or her for his/her conclusions but simply to understand
them. Once someone is convinced that we understand him, he is more likely to try
and understand us and our interpretations of what happened. In the worst
possible scenario we can agree to disagree without affecting our ego. When we
achieve this, it becomes easier to accept the other person's view.
To drive this point home I suggested to the couple that they allocate two
corners in the house: one to be called the inquiry corner, the function
of which is to inquire and investigate what our partner is saying and what makes
he or her interpret what happened in a particular way; only once our partner is
sure that we understand him or her correctly, can we move to the conclusion
corner.
Because most people don't always say what they think and think what they say,
the only way we can truly know what they are implying with their words is not by
assuming that we understand their meaning, but by actually asking them straight
out what they are implying. Many conflicts are based on misunderstandings and
jumping to conclusions before inquiring about the perception and experience of
the other person.
To the couple with argument described above I put it this way: "Focusing a
discussion on what happened is focusing on the past; focusing on what
is the meaning for my partner of what happened is focusing on the
future." This change of strategy will not only help resolve a current conflict,
but is also sure to bring about a better communication between the two partners
and a more positive and harmonious future.