The following policy applies to the Chabad.org / Tzivos Hashem Kids Zone site and its subsidiary's sites (the sites and entities collectively referred to herein as Tzivos Hashem.
Tzivos Hashem is committed to protecting the privacy and security of its online visitors. This policy statement provides our visitors (e.g., parents, teachers, and children) with an overview of the measures we have taken to provide a safe environment for everyone.
PERSONALLY IDENTIFIABLE INFORMATION
We consider the following, among other things, to be personally identifiable information: first and last name, e-mail address, street address and phone number.
We may request such personally identifiable information from our visitors to process and fulfill orders for products or services (such as our magazines) and in connection with contests, sweepstakes, games, surveys, forums, subscription registrations, content submissions, classroom activities, our requests for suggestions and visitors' requests for information.
There are many activities on the Tzivos Hashem site that children can participate in and enjoy without having to share personally identifiable information.
Unless we indicate otherwise and obtain prior parental consent, personally identifiable information collected from children under the age of 13 will be used solely by Tzivos Hashem, or Tzivos Hashem's agents for internal purposes and will not be sold or otherwise transferred to third parties.
It is Tzivos Hashem's policy never to post on its site more than a child's first name, first initial of last name, state, and age or grade.
Parents can request to review or have deleted their child's personally identifiable information from Tzivos Hashem's records, and refuse to permit further use of a child's information by writing to us at: Tzivos Hashem, 792 Eastern Pkwy, Brooklyn, New York 11213, Re: Parent's Request for Information.
In some areas of our site, we collect personally identifiable information from parents and other adults including online consumers. We use this personally identifiable information to customize the content on Tzivos Hashem to such visitors' current and future needs and to fulfill orders. In addition, this personally identifiable information may be used to provide these visitors, via e-mail or other means, information about materials and activities that may be of interest to them, including products or services of third parties. For these reasons, we may share such information with third parties. If you do not wish to receive such information or if you prefer not to have the personally identifiable information you submit shared with third parties, please let us know. Either indicate the media notification you no longer wish to receive or that you do not want to have the personally identifiable information submitted by you shared with third parties, along with your name, address, e-mail and phone number and send it to Opt-Out Request — P, Tzivos Hashem, 792 Eastern Pkwy, Brooklyn, NY 11213.
Remember to be smart online. Do not give out your full name, e-mail address, home address, telephone number or any other personal information that would enable someone to contact you either online or offline, without first asking your parent or guardian for permission. Sometimes on our site we will ask you for your first name and e-mail address along with your parents' e-mail address. We do this so that we can contact your parents to let them know that you have communicated with us, and that we have collected this information from you.
NON-PERSONALLY IDENTIFIABLE INFORMATION AND THE USE OF COOKIE TECHNOLOGY
We collect non-personally identifiable information through the use of a software technology called "cookies," and through our visitors' voluntary submissions to us and/or upon our request. By non-personally identifiable information, we are referring to information about our visitors' browsers (e.g., Netscape Navigator or Internet Explorer), operating systems (e.g., Windows or Macintosh), Internet service providers (e.g., AOL or NET.COM) and other similar information which we track in aggregate form. We also collect the following non-personally identifiable information in connection with content submissions, games, classrooms, and bulletin boards: first name only and first initial of last name, state, age, and grade. The non-personally identifiable information that we track is anonymous and will never be identified with or lead us back to any of our visitors.
Cookie technology helps us to know how many people visit us and where visitors go on our site. Cookies are small bits of information we send to your computer. Among other things, this non-personally identifiable information allows us to know which areas are favorites, which areas need a bit of improvement, or what technologies and Internet services are being used by our visitors so that we may continually improve our visitors' online experiences.
USE OF IP ADDRESSES
We collect IP addresses to obtain aggregate information on the use of this site. An IP address is a number assigned to your computer by a Web server when you're on the Web. When you are on our site, we have a back-end server that logs your computer's IP address. We only use the information we find out from tracking IP addresses in the aggregate, such as how many users entered a specific area of our site, and not to track a specific IP address to identify an individual user. However, we may use such information to identify a user if we feel that there are or may be safety and/or security issues or to comply with legal requirements.
Tzivos Hashem ensures that all personally and non-personally identifiable information that it receives via the Internet is secure against unauthorized access. This information is kept in a safe and secure system isolated from direct connection to the Internet. This means that no eyes but ours will ever see the information that our visitors send to us, unless we indicate otherwise. We will give out personal information as required by law, for example to comply with a court order or subpoena or to assist in criminal investigations. We may also give out personal information when we deem it advisable in order to protect the safety and security of our sites and visitors to our sites.
Why are we so safe?
Tzivos Hashem uses secure server software over a Secure Socket Layer (SSL) line to protect your credit card information. It encrypts all of your personal and credit card information so that this information cannot be read as it travels to our ordering system, and once it is received, it is stored in a location not accessible via the Internet.
More Guarantee Details
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of unauthorized charges. If your bank does hold you liable for any of this $50, Tzivos Hashem will cover the entire liability for you, up to the full $50. Note that, in the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
LINKS TO OTHER SITES
Visitors will find links from our site to independently owned, controlled and/or managed World Wide Web or Internet sites whose content we have found of possible interest to our visitors. In many cases, but not always, the links represent cooperative projects or mutual links established with the organizations connected with these sites. While we initially visit these sites to which we directly link, please note that we do not monitor or control the content that appears on these sites and such content may be constantly changing. We recommend that children check with their parents or teachers before clicking off to any new sites, and we encourage all end users of our site to read the privacy policies of all linked sites before navigating through them.
Please note that we may revise our above policy as the content on our sites continues to change.
We hope that you enjoy exploring our sites.